RAMÓN Y CAJAL UNIVERSITY HOSPITAL

General information

The Ramón y Cajal University Hospital is a publicly owned centre, under the Health Ministry of the Madrid Community and integrated within the Madrid Health Service (Servicio Madrileño de Salud, SERMAS). Since its inauguration in 1977, it cultivates the care, teaching and research aspects, and has a research department consisting of four services, which gives it an unusual peculiarity in the national scenario.

  • Built area of 249,232 m2
  • Covers an urban area of ​​570,000+ inhabitants (data from the end of 2016)
  • 20 primary care centres and two specialty centres

General information

The Ramón y Cajal University Hospital is a publicly owned centre, under the Health Ministry of the Community of Madrid and integrated within the Madrid Health Service (Servicio Madrileño de Salud, SERMAS). Since its inauguration in 1977, it cultivates the care, teaching and research aspects, and has a research department consisting of four services, which gives it an unusual peculiarity in the national scenario.

  • Built area of 249,232 m2
  • Covers an urban area of ​​570,000+ inhabitants (data from the end of 2016)
  • 20 primary care centres and two specialty centres

Strategic lines

  • To provide citizens with excellent, comprehensive, efficient, agile and accessible health care.
    • 31,000 coded annual discharges.
    • 7.3 days average global stay.
    • 155,000+ treatment sessions per year in the day-hospital.
    • Almost 1 million outpatient consultations.
    • 24,000+ outpatient surgery interventions.
    • 11,000+ surgeries with hospital admission.
    • 340+ transplants a year.
  • To build trust, ensure continuity of care and encourage citizens to choose our Hospital.
  • To strengthen, develop and consolidate reference units, attention to complex processes and improve the supply of services.
    • A rising number of Reference Units of the National Health System (CSUR) accredited for the study and treatment of children and adults with different pathologies and complex diseases (12 units in 2016).
    • Several multidisciplinary units, amongst which, the Mammary Pathology Unit stands out as it is accredited as an Excellence Unit of the public health network of the Madrid Comminity.
    • Several international accreditations, such as the FACT-JACIE accreditation of the haematopoietic transplant programme coordinated by the Haematology service or the ASCO-QOPI quality certification that accredits our Medical Oncology Service as an "excellence" service in caring for patients with cancer.
  • To promote talent management and professionalism, offer a unique opportunity for professional development and promote the commitment and involvement in management.
  • To set up new sites and modern structures to improve comfort, privacy, the satisfaction of patients and their families and to facilitate and improve the work processes.
  • Commitment to excellence, transparency, continuous improvement of quality and clinical safety, through the measurement, evaluation and comparison of results and the promotion of a culture of learning and clinical safety.
    • Unique Certification by the ISO 9001:2008 Standard of the Quality Management system of the Ramón y Cajal University Hospital.
  • To advance in a quality model for the teaching of health professions and specialised health training, favouring alliances with teaching institutions.
    • A teaching centre affiliated with the Faculty of Medicine of the University of Alcalá de Henares since 1987.
    • Undergraduate training
      • Degrees of Medicine and Nursing
    • Postgraduate training
      • More than 100 places per year for the training of specialists through the MIR, FIR, BIR, QIR, PIR, RFIR and EIR system in more than 45 specialties.
      • More than 500 residents in training linked to the hospital.
  • In the hospital, multiple ongoing training activities are also carried out through the organisation of courses as well as national and international conferences, seminars and symposiums.
  • To enhance the management of technology and the adaptation, incorporation and optimisation of diagnostic and therapeutic means.
  • To promote leadership in process management and organisational redesign, staking on high resolution, comprehensive and personalised care.
  • Implement and expand information and communication technologies in all processes of the care provided to citizens.
  • To work for social responsibility, sustainability and the improvement of the environment.
  • To promote the management of knowledge, creativity, research and innovation as drivers of change, elements that transform and improve the practice of care and contribution value to society.